Lost Package Policy

As Self Drafted LLC considers a notable increase in lost packages through shipping providers, we regret to inform customers’ that their order of pre-order item(s) or product(s) without route package protection enabled will not be eligible for refunds.

We highly recommend adding Route Package Protection at checkout to ensure the customers’ order of pre-order item(s) or product(s) is covered in case of loss or damage. It's an extra layer of security for the customers' purchase.

Customers' can file a claim via Route Package Protection here at this link: https://claims.route.com

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